Privacy Policy

11. Introduction

Lonke Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation platform.

22. Data We Collect

We collect information you provide directly to us and information automatically generated through your use of our services.

• Account Information: Name, email address, and profile information
• Generated Content: Images, videos, and prompts you create
• Usage Data: Features used, time spent, and interaction patterns
• Payment Information: Processed securely through our payment partners (Paystack/Stripe)
• Device Information: Browser type, device type, and IP address

33. How We Use Your Data

We use the information we collect to provide, maintain, and improve our services.

• Provide AI generation services and process your requests
• Manage your account and process payments
• Send important updates about our services
• Improve our AI models and user experience
• Respond to your comments, questions, and support requests
• Comply with legal obligations

44. Data Protection

We implement appropriate technical and organizational measures to protect your personal data.

• Encryption: All data is encrypted in transit and at rest
• Access Controls: Limited access to authorized personnel only
• Regular Audits: Security assessments conducted periodically
• Secure Infrastructure: Hosted on secure, reputable cloud platforms
• Data Retention: We retain data only as long as necessary

55. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience.

• Essential cookies: Required for basic functionality
• Analytics cookies: Help us understand how users interact with our services
• Marketing cookies: Used to deliver relevant advertisements
• You can control cookies through your browser settings

66. Third-Party Services

We work with third-party service providers to power our AI generation services.

• Cloud Infrastructure: For data storage and processing
• AI Providers: Including Google, OpenAI, Replicate, and others for AI generation
• Payment Processors: Paystack and Stripe for payment processing
• Analytics: To understand user behavior and improve services
• These parties have their own privacy policies

77. Your Rights

You have certain rights regarding your personal data.

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• To exercise these rights, contact us at support@lonkestudio.co.za

88. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

99. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the new policy.

1010. Contact Us

If you have any questions about this Privacy Policy, please contact us.